Privacy policy

We collect the following personal data from you:

• Questions, queries, or feedback you provide, including your email address if you contact us.
• Your email address and subscription preferences when signing up for our email alerts.
• Usage of our emails, such as open rates and link clicks.
• Your Internet Protocol (IP) address and details of your web browser version.
• Data on your site usage through cookies and page tagging.

We employ Google Analytics software to collect anonymized data about your site usage, including:

• Pages visited on vandaskitchen.co.uk.
• Time spent on each page.
• Site entry point.
• Interactions while visiting the site.
• We do not store personal information through Google Analytics, such as your name or address.

We collect data to:

• Ensure the site meets user needs.
• Make improvements, like adding new features or products.
• Gather feedback for product enhancements.
• Respond to feedback requests.
• Send email alerts to users requesting them.
• Facilitate access to Vanda's Kitchen and enable transactions.
• Monitor site usage for security purposes.

Legal Basis for Data Processing

• Site security data processing is based on our legitimate interests and those of our users, ensuring security and integrity.
• Anonymized data processing for Google Analytics relies on your consent.
• Processing other personal data is necessary to meet customer needs.

We share collected data with our technology suppliers, including our hosting provider. We will not:

• Sell or rent your data to third parties.
• Share your data with third parties for marketing purposes.
• send email alerts to users who request them
• Use your data for analytics, except as required by law (e.g., court orders) or to prevent fraud or other crime.

We will retain personal data as long as:

• It is needed for the purposes described.
• The law requires.
• Email data is kept until you unsubscribe.
• Feedback data is retained for 6 months.
• Access log data is deleted after 120 days.

Our services are not intended for children under 13 years of age. We do not knowingly collect or maintain data about individuals under 13.

We ensure data safety during processing and storage. All personal data is stored within the European Economic Area (EEA). Data collected by Google Analytics may be processed outside the EEA.

We may link to external websites. However, we have no control over these sites, and they are not governed by this privacy statement.

We employ systems and processes to prevent unauthorized data access or disclosure. We protect data using encryption. We ensure third parties handling data on our behalf also maintain data security.

You have the right to:

• Request information on how your personal data is processed.
• Obtain a copy of your personal data.
• Prompt correction of inaccurate data.
• Raise objections to data processing.
• Request erasure of your data when no longer justified.
• Ask for data processing restrictions in certain situations.

• Have questions about this privacy notice.
• Believe your personal data has been misused or mishandled.
• Email us orders@vandaskitchen.co.uk

This privacy policy may change. The 'last updated' date at the bottom of this page will reflect updates. Changes apply immediately and, if affecting your data processing, we will take reasonable steps to inform you.